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LOGISTICS SERVICES EXECUTIVE

LEARNING OUTCOMES

 LEARNING OUTCOMES

To understand the importance roles of Logistics both in and outside the firms and in a supply chain, also the relationship with other important functions areas

To discuss various and different categories of Logistics Service Provider, and appreciate the roles of outsourcing in supply chain, also identify relationship challenges in managing process

To understand the importance role of Contract Logistics and Warehousing in Logistics system and identify the types warehousing facilities that exist

To provide theoretical knowledge and practical experiences in Distribution

To comprehend certain KPIS for enhancing customer service

To understand Import-Export process under 2 main packages: Incoterms-International Trade Contract-L/C and Customs Procedure/Clearance

 PROGRAM CONTENT

 PROGRAM CONTENT

Supply Chain and Logistics Overview 

 Defining Supply Chain

 Defining Logistics

 Defining Freight Forwarding

Logistics Services

 17 Logistics Services according to Decree on Provision of Logistics Services (No. 163/2017/ND-CP)

 Origin Logistics services 

 Destination Logistics services 

Warehousing

 Contract Logistics

 Nature and Important role of Warehousing 

Domestics Transportation Solutions

 Introduction to distribution & Transportation

 Forms of transportation

 Modes of transportation in Vietnam

 Types of transportation 

Customer Services

 Customer services

 Key Performance Indicators (KPIs)

Import-Export Procedures

 International Trade Contract and Payment

 HS code, Tariff determination and C/O (2 sessions)

 Customs Procedure and Clearance

Chapter 1: Defining Logistics

1.1 Defining Supply Chain

The evolution of Supply Chain

Definition of Supply Chain

The flow in Supply Chain

5 keys activities in Supply Chain

1.2 Defining Logistics

• Logistics Definition and Functions

• Logistics Activities

• Roles of Logistics in Supply Chain

• Logistics Services and Logistics Management

• Categories of Logistics Services

• Outsourcing

Chapter 2: The components of Logistics Services

2.1. Incoterms

Incoterm 2010

• Introduction

• Considerations for choosing Incoterms 2010 regulations

Incoterm 2020

• Introduction

• The General Differences Between 2010 and 2020

• Considerations for choosing Incoterms 2020 regulations

2.2 The fundamentals knowledge of container shipment

• Containerization

• Container language

• Container specification

2.3 Origin Logistics services

• Vendor Management

• Booking Management

• Consolidation

• Carrier Management

• Document Handling

2.4 Destination Logistics services

• De-consolidation

• Cross-docking

• Case study

Chapter 3: Sea and Air Freight Services

3.1 Sea freight services

• Charter shipping

• Liner shipping

• Sea transport freight and fees

• Shipping procedures

• Practice: shipping schedule and freight searching; shipping booking

• Required documents introduction: Bill of Lading

3.2 Air freight services

• Cargo aircraft for freighter

• Key cargo activities

• Air Freight rates

• Shipping procedures

• Practice: shipping schedule and freight searching; shipping booking

• Required documents introduction: Air Waybills

3.3 Multimodal freight services

• Air – Sea combination procedures

• Sea – Air combination procedure

Chapter 4: Import – Export Procedure

*Một số nội dung hạng mục sẽ diễn giải bằng tiếng Việt để có sự phản ánh chính xác và tương thích với quy trình Xuất Nhập Khẩu tại Việt Nam

4.1 International Trade Contract and Payment

• International Trade Contract

• Giới thiệu Hợp Đồng Ngoại Thương

• Bố cục Hợp Đồng Ngoại Thương

• Kỹ thuật xây dựng các điều khoản và những lưu ý

• International Payment

• Tổng quát về tỷ giá

• Yếu tố pháp lý trong thanh toán Quốc Tế

• Các phương thức thanh toán quốc tế thông dụng

• Hối phiếu

• Bộ chứng từ thanh toán

 

4.2 HS code, Tariff determination and C/O (2 sessions)

• Mã HS và 6 quy tắc áp mã

• Xác định thuế quan

 C/O

4.3 Customs Procedure and Clearance

• Phân luồng tờ khai hải quan

• Các bước tham gia Hải Quan Điện Tử

• Vấn đề kiểm hóa

• Thủ tục hải quan xuất khẩu

• Thủ tục hải quan nhập khẩu

Chapter 5: Warehousing

5.1 Contract Logistics

• Contract Logistics definition

• Contract Logistics services offered

5.2 Nature and Important role of Warehousing

• Warehousing introduction

• General warehouse procedures

• CFS warehouse procedures

• Bonded warehouse procedures

Chapter 6: Customer Services

6.1 Customer services

• Definition

• Customer Service Levels

• Supply Reliability

• Lead Times

6.2 Key Performance Indicators (KPIs)

• The Concept of KPIs

• Definition

• Classifications

• The importance of KPI

• KPI Lifecycle

 TRAINERS

 TRAINERS

Ms. Nguyen Thi Huyen Tran

16 years of experience

– Lecturer, Foreign Trade University

– Konoike Transport

Ms. Ho Ngoc Phuong Nghi

16 years of experience

– Head of Business Development, DB Schenker Vietnam

– Supply Chain Operations Manager, A9 Project – DB Schenker Vietnam

Mr. Ho Linh Phuoc

16 years of experience

– Transportation Manager, YCH Group

– Former Transportation Manager, DB Schenker

– Former Head of Domestic Logistics, OOCL Logistics

Mr. Pham Thanh Quang

12 years of experience

– Senior Product Manager, Lazada Regional Techhub

– Head of Retail, DHL ecommerce

– Manager Input Operation, Nielsen Vietnam

Ms. Nguyen Huyen Trang

09 years of experience

– Solution Design, DHL Supply Chain Vietnam

– Supply Chain Assistant Manager, Samsung SDS GSLD Vietnam

– Financial Coordinator, Procter & Gamble

Ms. Nguyen Thi Huyen Tran

16 years of experience

Ms. Ho Ngoc Phuong Nghi

16 years of experience

Mr. Ho Linh Phuoc

16 years of experience

Mr. Pham Thanh Quang

12 years of experience

Ms. Nguyen Huyen Trang

09 years of experience

– Lecturer, Foreign Trade University

– Konoike Transport

– Head of Business Development, DB Schenker Vietnam
– Supply Chain Operations Manager, A9 Project – DB Schenker Vietnam

– Transportation Manager, YCH Group
– Former Transportation Manager, DB Schenker
– Former Head of Domestic Logistics, OOCL Logistics

– Senior Product Manager, Lazada Regional Techhub

– Head of Retail, DHL ecommerce

– Manager Input Operation, Nielsen Vietnam

– Solution Design, DHL Supply Chain Vietnam

Supply Chain Assistant ManagerSamsung SDS GSLD Vietnam

– Financial Coordinator, Procter & Gamble

 PROGRAM INFORMATION

 PROGRAM INFORMATION

Training schedule: Every Monday – Wednesday – Friday from 7PM to 9PM.

Opening: 18/04/2022

Certificate: “Logistics Services Executive” issued by VILAS.

 OUR LEARNER COME FORM

 OUR LEARNER COME FORM

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 LEARNING AT VILAS

 LEARNING AT VILAS

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