VILAS DIPLOMA in
LOGISTICS SERVICES MANAGEMENT

Duration: 297 Hours | Location: HCMC

Duration: 3 Days 2 Nights | Location: Singapore

VILAS DIPLOMA in LOGISTICS SERVICES MANAGEMENT

Duration: 297 Hours | Location: HCMC

Duration: : 3 Days 2 Nights | Location: Singapore

• BASIC INFORMATION

MODULE:

FOUNDATION OF LOGISTICS OPERATIONS

(87 hours)

MODULE:

SEA OPERATIONS

(48 hours)

MODULE:

AIR OPERATIONS

(69 hours)

MODULE:

MULTIMODAL OPERATIONS

(39 hours)

MODULE:

DESIGNING LOGISTICS SOLUTION

(36 hours)

ADD-IN ACTIVITIES:

SINGAPORE LOGISTICS STUDY TRIP

( 3 Days 2 Nights)

• PROGRAM OBJECTIVES

To understand the business aspects of Freight Forwarding and to describe the various the activities of a Forwarding company, along with approaching knowledge about Sea Transport, Air Transport under IATA standards and regulations, and Multimodal Transport;

To describe the role of the forwarder in Logistics activities and define Logistics systems as well as the main steps in a Logistics project;

To get acquainted with terms related to the supply chain management and all warehouse aspects in detailed operational functions;

To gain knowledge about customs procedures, customs tariff, goods classification as well as international conventions, customs objects and appeals via the practice of a preparation of customs declaration for shipments in Vietnam;

To accomplish an overall understanding about information technology application and operating system as well as the difference between types of information processes in the business environment in Logistics.

• PROGRAM OBJECTIVES

To describe the role of the forwarder in Logistics activities and define Logistics systems as well as the main steps in a Logistics project;

To get acquainted with terms related to the supply chain management and all warehouse aspects in detailed operational functions;

• COURSE ORGANIZATION

All topics comprise a mix of trainer’s sharing, case-studies, tutorials, exercises and structured discussions.

Participants are provided theoretical knowledge, practical experience and case study analysis in every single session.

In module 5, participants will complete projects & give presentation in front of class, thus gain diverse experience & understanding of company structure;

Field Trip: Singapore Logistics Study trip (PSA Port, Temasek Polytechnic, Singapore Logistics Association, Supply Chain City, Curtin University,…)

• PROGRAM CONTENT

MODULE: FOUDATION OF LOGISTICS OPERATIONS (87 HOURS)

LEARNING OUTCOMES:

• Understand the importance roles of Logistics both in and outside the firms and in a supply chain, also the relationship with other important functions areas.

• Discuss various and different categories of Logistics Service Provider, and appreciate the roles of outsourcing in supply chain, also identify relationship challenges in managing process.

• Provide theoretical knowledge and practical experiences in the process of origin and destination services in both Sea and Air Freight Services

• Understand Import-Export process under 2 main packages: Incoterms-International Trade Contract-L/C and Customs Procedure/Clearance.

• Understand the importance role of Contract Logistics & Warehousing in Logistics system and identify the types warehousing facilities that exist.

• Examine factors relating to warehouse operations under focusing on warehouse design, labor in warehouse and components of cost in warehousing.

• Comprehend certain KPIS for enhancing customer service.

CONTENT:

Chapter 1: Defining Logistics

1.1 Defining Supply Chain

1.2 Defining Logistics

Chapter 2: The components of Logistics Services

2.1 Incoterms

2.2 The fundamentals knowledge of container shipment

2.3 Origin Logistics services

2.4 Destination Logistics services

Chapter 3: Sea and Air Freight Services

3.1 Sea freight services

3.2 Air freight services

3.3 Multimodal freight services

Chapter 4: Import – Export Procedures

4.1 International Trade Contract and Payment (1 session)

4.2 HS code, Tariff determination and C/O (2 sessions)

4.3 Customs Procedure and Clearance

4.4 Add-in handout

Chapter 5: Warehousing

5.1 Contract Logistics

5.2 Nature and Important role of Warehousing

Chapter 6: Customer Services

6.1 Customer services

6.2 Key Performance Indicators (KPIs)

MODULE: SEA OPERATIONS (48 HOURS)

LEARNING OUTCOMES:

• Perceive importance of sea transport in International Trade; identify kinds of commodity/cargo; generate marine transport geography; distinguish means of Sea Transportation; understand marine transport operations; documentation and cost.

• Recognize types of marine container and transport infrastructure; understand service operations in container (Load type; Loading sequence; container checking); documentation and administration

• Perceive Sea Transport Insurance in general with references to Vietnam Market and perceive risks in sea transport which lead to certain loss and damage to related parties. deal with simple insurance issues. Understand the role and functions of Insurance for cargo and vessel regarding to certain terms and trading conditions. Apply basic insurance in purchasing and claiming procedure.

CONTENT:

TRANSPORT

Chapter 1: Overview of Sea Transport

1.1. Role of Sea Transport in International Trade
1.2. Applying Incoterms in Sea Transport

Chapter 2: Major Cargo Transported by Sea

2.1. Containerized Cargo

2.2. Liquid Bulk

2.3. Dry Bulk

2.4. Breakbulk

2.5. Ro-Ro

2.6. Hazardous

Chapter 3: Marine Transport Geography

3.1. The Geography of Transport Systems

3.2. Major maritime routes

Chapter 4: Means of Sea Transport

4.1. Means of transport classification

4.2. Types of sea going vessel

Chapter 5: Marine Transport Operation 1: Liner Service

5.1. Development of Liner Service

5.2. Types of Liner Service

5.3. Liner Shipping Company & Liner Agent

5.4. Liner Operations

Chapter 6: Marine Transport Operation 2: Tramp

6.1. Introduction to three types of Chartering

6.2. Development of Tramp Chartering

6.3. Related parties

6.4. Procedure

6.5. Tramp freight

6.6. Voyage Chartering (including…)

6.7. Charter party (GENCON, Fixture note)

6.8. Loading, un-loading (D1/2D) (Laytime calculation, timesheet)

Chapter 7: Cost and Documentation

7.1. Cost

7.2. Documentations

PART 2: MARITIME CONTAINER

Chapter 1: Introduction to Containerization

1.1. What is containerization?

1.2. The history of containerization

1.3. Container language

Chapter 2: Container Structure and Specification

2.1. Dimensions of container

2.2. Identification Codes of Containers (Container leasing and owner code)

2.3. Operational specification; CSC plate

2.4. Types of Container (and most common used)

Chapter 3: Infrastructure & Facilities

3.1. The importance of container terminal

3.2. Marine Transport Infrastructure

Chapter 4: Container Stuffing & Unstuffing (Loading Type)

4.1. Introduction to CTU Code

4.2. Overview of container stuffing

4.3. Loading types (CFS/CFS, CFS/CY, CY/CY, CY/CFS)

4.4. Container stuffing problems

4.5. Stuffing Procedures: Stuffing, Stowage, Securing, Unstuffing

Chapter 5: Container Stuffing & Unstuffing (Loading Sequence)

5.1. Container selection and inspection

5.2. Stuffing Plan (Plan to load cargo into container)

5.3. Stuffing techniques: Stuffing goods with different types of packages

5.4. VGM requirement

5.5. General securing

5.6. Unstuffing

Chapter 6: Pricing and Quotation

6.1. Pricing

6.2. Quotation

6.3. Service Contract

Chapter 7: Container Physical Flow and Documentation

7.1. Container physical flow

7.2. Container transport document

7.3. Container administration

PART 4: INSURANCE

Chapter 1: Introduction to Insurance, STC

1.1. Introduction to insurance

1.2. Insurance classification

1.3. Insurance rules

1.4. Role of insurance

1.5. Insurance market in Vietnam

1.6. Insurance policy and Certificate of Insurance

Chapter 2: Risks in Logistics

2.1. Risks in Logistics services

2.2. Marine Risk Concept

2.3. Risk classification

Chapter 3: Loss and Damage in Sea Transport

3.1. Loss and Damage Concept

3.2. Loss and Damage classification

3.3. Cargo transported by Sea

3.4. The necessity for marine cargo insurance

3.5. Institute cargo clauses

3.6. Hull Insurance

3.7. P&I insurance

Chapter 4: Loss and Damage in Transport

4.1. Cargo Transported by Air

4.2. Cargo Transported by other modes

Chapter 5: Procuring Insurance: Contract, Purchasing, …

5.1. The procedure for buying insurance

5.2. The obligation of insured in case of loss

5.3. Survey

5.4. Payment & Refund

Chapter 6: Claiming & Indemnity Insurance

6.1. Claim documents

6.2. Indemnity

MODULE: AIR OPERATIONS (69 HOURS)

LEARNING OUTCOMES:

Part 1:

• Guide clients on the IATA rules and procedures for air freight shipments

• Arrange air cargo shipments in accordance with IATA rules and procedures

• Apply published rates and charges for air cargo shipments

• Complete air waybills accurately & Prepare shipments ready for carriage

Part 2:

• Apply the IATA Cargo Dangerous Goods Regulations correctly

• Identify the nine classes DGs & potential hidden hazards in cargo

• Recognize and identify dangerous goods packages by labels

• Understand limitations in transporting DGs & Recognize the documentation used for the transport of dangerous goods

• Understand regulations for storage and loading Dangerous Goods Packages

• Apply relevant emergency procedures for dangerous goods

Part 3:

• Understand what safety and security means in cargo transportation & supply chain operations

• Be aware of the security programs that have been established in different countries

• Acquire typical technologies and applications along supply chains’ links and nodes

Part 4:

• To gain overall knowledge about Vietnam Air Freight Industry and Market

• To acknowledge about the function of marketing and related needed terminologies as well as the application of marketing in Logistics, especially in Cargo Marketing

• To accomplish the Sales technique in Logistics Services in a big picture for the whole industry as well as focus on Customer Services in Air Freight Forwarding

CONTENT:

PART 1: CARGO INTRODUCTORY

Chapter 1: Industry Regulations

Chapter 2: The Air Cargo Agency

Chapter 3: World Geography

Chapter 4: Use of Guides

Chapter 5: Aircraft

Chapter 6: Handling Facilities

Chapter 7: Air Cargo Acceptance

Chapter 8: Cargo Booking Procedure

Chapter 9: Cargo Automation

Chapter 10: Air Cargo Freight and Charges

Chapter 11: The Airway Bill

PART 2: DANGEROUS GOODS REGULATIONS

Chapter 1: Applicability

Chapter 2: Limitations

Chapter 3: Classification

Chapter 4: Identification

Chapter 5: Marking and Labelling

Chapter 6: Documentation

Chapter 7: Acceptance

Chapter 8: Dangerous Goods Emergency Response

PART 3: CARGO SAFETY & SECURITY

Chapter 1: Introduction to Safety Management

Chapter 2: Introduction to Security Management

Chapter 3: Safety and Security in Air Cargo Environment

PART 4: SALES FOCUS ON AIR FREIGHT INDUSTRY

Chapter 1: Overview of Sales in Air Freight Industry

Chapter 2: Cargo Marketing

Chapter 3: Sales technique in Logistics Services – Market understanding

Chapter 4: Sales technique in Logistics Services – Customer understandin

MODULE: MULTIMODAL OPERATIONS (39 HOURS)

LEARNING OUTCOMES:

• Recognize types of marine container and transport infrastructure; understand service operations in container (Load type; Loading sequence; container checking); documentation and administration

CONTENT:

PART 1: RAIL

Chapter 1: Rail transportation

1.1. Definition

1.2. Types of rail

1.3. Types of gauge

1.4. Rail terminals

1.5. Trends of development

Chapter 2: Functions of rail transportation

2.1. Landbridge

2.2. Road – Rail

2.3. Rail and Seaports

2.4 Scale of Economics

Chapter 3: Legal framework for rail transportation

3.1. International Laws

3.2. Vietnam Railway

3.3. Role of Vietnam Rail in Transport

3.4. Case study: China-Europe ‘Silk road’

PART 2: VIETNAM CROSS-BORDER

Chapter 1: Introduction of cross border road freight

The Asia Road Network

Chapter 2: Equipment & guideline to loading

2.1. Truck Fleet & Driver

2.2. Equipment Operated in the ARN

2.3. Guidelines for Good Palletizing

2.4. Loading & Securing

Chapter 3: Vietnam borders with neighboring countries: Laos, Cambodia, China

3.1. Asian Economic Roads Corridor

3.2. Cross Border Trucking Overview

3.3. Routing Designs

3.4. Transport Documents for Cross Border Clearance – Laos

3.5. Legal Weight Limit (Total Gross Weight) – Laos PDR

3.6. Transport Documents for Cross Border Clearance – Cambodia

3.7. Legal Weight Limit (Total Gross Weight) – Cambodia

3.8. Transport Documents for Cross Border Clearance – China

3.9. Legal Weight Limit (Total Gross Weight) – China

3.10. Cross Border Road Freight Thailand – Vietnam

Chapter 4: Vietnam – Cambodia cross-border trucking service

4.1 Scope of Services

• Market Overview

• Export and Import Commodities to Cambodia

• Vietnam – Cambodia Connections

• Custom Clearance

• Road Vehicles

• Competition

• Subcontract

• Customer

4.2 Review

PART 3: INLAND WATERWAY

Chapter 1: Geography of inland waterway

1.1. European Inland Waterway

1.2. Vietnam Inland Waterway

Chapter 2: Types of barges used in Inland waterway carriage

2.1. Motor Barges

2.2. Towed Barges

2.3. Push Barges

2.4. European Inland Waterway – Classification of waterways

Chapter 3: Legal requirements of transport by inland waterway

3.1. European System

3.2. The Mannheim Convention – Rhine River

3.3. Shipping Waste Product Treaty

3.4. Guidelines and Regulations of the European Union

3.5. Sailing Hours and Resting Times

3.6. Legal Framework

3.7. Vietnam System

3.8. Vietnam Inland Waterway Administration

3.9. The Code of Vietnam Inland Waterway

3.10. Conditions for Carriage

3.11. Budapest CMNI Convention (1999)

3.12. Condition for the Transport of Dangerous Goods (AND)

Chapter 4: Waybills and accompanying documents

4.1. Charter Party

4.2. Waybill

4.3. Bill of Lading

Chapter 5: Determination of freight charges for inland waterway transport

5.1. Agreements/Conventions of Freight Charges

5.2. How Is Freightage Calculated?

PART 4: MULTIMODAL

Chapter 1: General knowledge of MT

1.1. Overview

1.2. Factors of MT

Chapter 2: Multimodal transport operator (MTO)

2.1. Freight Forwarder

2.2. Functions of MTO

2.3. Liabilities of MTO

2.4. Types of MTO

2.5. Document

Chapter 3: Typical MT systems

3.1. Containerization

3.2. MT System with Loading Unit

3.3. MT System without Loading Unit

3.4. Form of International Multimodal Transport Operation

3.5. Case Study: Laotian Garment Exporters

Chapter 4: Trends of logistics and supply chain

4.1. Trade Flows

4.2. 5 Major Current Trends of International Trade

4.3. 5 Major Future trends of International Trade

4.4. Logistics Outsourcing

MODULE: DESIGNING LOGISTICS SOLUTION (36 HOURS)

LEARNING OUTCOMES:

• To understand the need for outsourcing and the consideration for benefits and challanges when outsourcing for a project

• To comprehend the role of every single contract logistics when outsourcing a 3PL contractor within a project

• To acknowledge the value proposition in Logistics Service through cost and service optimization mindset
• To gain the overview of project management in Logistics Service
• To be able to identify the characteristics of a project and 3 main phases of a project

• To comprehend the skills needed to be a good member of the project management team
• To understand the logistics solution project approaches through: phased approach, problem definition, design, project realization, project schedule and roadmap evaluation
• To acknowledge the techniques needed in managing different phases of a project, including: planning a project, Initiating a project and Risks & Issues management.

CONTENT:

Chapter 1: Outsourcing and Contract Logistics

1.1. Outsourcing

• Reasons for outsourcing

• Considered factors in selecting Logistics Service Providers (LSPs)

• Benefit & Challenge of using 3rd-Party Logistics

• The framework for 3PL selection and Performance Management

• The future of Outsourcing

1.2. Contract Logistics

• Definition

• Role of third-party contractor

• Contract Logistics Services Offer

• What do customers want?

• Focus technique

• Why contract Logistics fails?

1.3. Value Proposition

• Value Proposition in Logistics Services

• Cost and Service Optimization mindset

• Segmentation in Logistics Services

Chapter 2: Fundamentals of Logistics Solution Project

2.1. Why Project Management?

• Introduction and definition

• The importance of Project in Logistics Services

• From Contract to Project

• External vs Internal Project

• Common Success/Unsuccess/Failure Factors

2.2. Characteristics of a Project

• Complexity

• Uniqueness

• Temporaries

• 3 main Phases: Planning – Execution – Control

• Resources-oriented

2.3. Skills needed in Project Management

• People Management – interpersonal communication

• Horizontal Management

• Technical skills

• Change Management

Chapter 3: Logistics Solution Project Approaches

3.1. Phased Approach

3.2. Problem Definition

• Data collection

• Actual situation analysis

• Description of the goals

• Project organization

3.3. Design

• Concept and alternative concept

• Budgeting and Cost calculation

• Implementation plan

• Closing design phase

3.4. Project Realization

• Activates

• Controlling

• Report

3.5. Project Schedule and roadmap evaluation

Chapter 4: Techniques in Managing a Project

4.1. Planning a Project

• Planning in Outline

• The role of Project Plan

• Key Players in Project Planning

– Internal resource deployment plan

– External resource acquisition plan

• Key Issues in Project Planning

4.2. Initiating a Project

• Initiating in Outline

• The relationship between Initiation and Planning

• The Schedule of milestones

4.3. Risk and issues Management

• Risk vs Issues

• Risk Management process

– Managing threats

– Risk control process

• Risk Management tools

– Risk register

– Risk report

• Issues

– Nature of issues

– Above-the-line and Below-the-line issues

– Issues Management process and tools

MODULE: FOUDATION OF LOGISTICS OPERATIONS (87 HOURS)

LEARNING OUTCOMES:

– Understand the importance roles of Logistics both in and outside the firms and in a supply chain, also the relationship with other important functions areas.

– Discuss various and different categories of Logistics Service Provider, and appreciate the roles of outsourcing in supply chain, also identify relationship challenges in managing process.

– Provide theoretical knowledge and practical experiences in the process of origin and destination services in both Sea and Air Freight Services

– Understand Import-Export process under 2 main packages: Incoterms-International Trade Contract-L/C and Customs Procedure/Clearance.

– Understand the importance role of Contract Logistics & Warehousing in Logistics system and identify the types warehousing facilities that exist.

– Examine factors relating to warehouse operations under focusing on warehouse design, labor in warehouse and components of cost in warehousing.

– Comprehend certain KPIS for enhancing customer service.

CONTENT:

Chapter 1: Defining Logistics

1.1 Defining Supply Chain

1.2 Defining Logistics

Chapter 2: The components of Logistics Services

2.1 Incoterms

2.2 The fundamentals knowledge of container shipment

2.3 Origin Logistics services

2.4 Destination Logistics services

Chapter 3: Sea and Air Freight Services

3.1 Sea freight services

3.2 Air freight services

3.3 Multimodal freight services

Chapter 4: Import – Export Procedures

4.1 International Trade Contract and Payment (1 session)

4.2 HS code, Tariff determination and C/O (2 sessions)

4.3 Customs Procedure and Clearance

4.4 Add-in handout

Chapter 5: Warehousing

5.1 Contract Logistics

5.2 Nature and Important role of Warehousing

Chapter 6: Customer Services

6.1 Customer services

6.2 Key Performance Indicators (KPIs)

MODULE: SEA OPERATIONS (48 HOURS)

LEARNING OUTCOMES:

– Perceive importance of sea transport in International Trade; identify kinds of commodity/cargo; generate marine transport geography; distinguish means of Sea Transportation; understand marine transport operations; documentation and cost.

– Recognize types of marine container and transport infrastructure; understand service operations in container (Load type; Loading sequence; container checking); documentation and administration

– Perceive Sea Transport Insurance in general with references to Vietnam Market and perceive risks in sea transport which lead to certain loss and damage to related parties. deal with simple insurance issues. Understand the role and functions of Insurance for cargo and vessel regarding to certain terms and trading conditions. Apply basic insurance in purchasing and claiming procedure.

CONTENT:

PART 1: SEA TRANSPORT

Chapter 1: Overview of Sea Transport

1.1. Role of Sea Transport in International Trade
1.2. Applying Incoterms in Sea Transport

Chapter 2: Major Cargo Transported by Sea

2.1. Containerized Cargo

2.2. Liquid Bulk

2.3. Dry Bulk

2.4. Breakbulk

2.5. Ro-Ro

2.6. Hazardous

Chapter 3: Marine Transport Geography

3.1. The Geography of Transport Systems

3.2. Major maritime routes

Chapter 4: Means of Sea Transport

4.1. Means of transport classification

4.2. Types of sea going vessel

Chapter 5: Marine Transport Operation 1: Liner Service

5.1. Development of Liner Service

5.2. Types of Liner Service

5.3. Liner Shipping Company & Liner Agent

5.4. Liner Operations

Chapter 6: Marine Transport Operation 2: Tramp

6.1. Introduction to three types of Chartering

6.2. Development of Tramp Chartering

6.3. Related parties

6.4. Procedure

6.5. Tramp freight

6.6. Voyage Chartering (including…)

6.7. Charter party (GENCON, Fixture note)

6.8. Loading, un-loading (D1/2D) (Laytime calculation, timesheet)

Chapter 7: Cost and Documentation

7.1. Cost

7.2. Documentations

PART 2: MARITIME CONTAINER

Chapter 1: Introduction to Containerization

1.1. What is containerization?

1.2. The history of containerization

1.3. Container language

Chapter 2: Container Structure and Specification

2.1. Dimensions of container

2.2. Identification Codes of Containers (Container leasing and owner code)

2.3. Operational specification; CSC plate

2.4. Types of Container (and most common used)

Chapter 3: Infrastructure & Facilities

3.1. The importance of container terminal

3.2. Marine Transport Infrastructure

Chapter 4: Container Stuffing & Unstuffing (Loading Type)

4.1. Introduction to CTU Code

4.2. Overview of container stuffing

4.3. Loading types (CFS/CFS, CFS/CY, CY/CY, CY/CFS)

4.4. Container stuffing problems

4.5. Stuffing Procedures: Stuffing, Stowage, Securing, Unstuffing

Chapter 5: Container Stuffing & Unstuffing (Loading Sequence)

5.1. Container selection and inspection

5.2. Stuffing Plan (Plan to load cargo into container)

5.3. Stuffing techniques: Stuffing goods with different types of packages

5.4. VGM requirement

5.5. General securing

5.6. Unstuffing

Chapter 6: Pricing and Quotation

6.1. Pricing

6.2. Quotation

6.3. Service Contract

Chapter 7: Container Physical Flow and Documentation

7.1. Container physical flow

7.2. Container transport document

7.3. Container administration

PART 4: INSURANCE

Chapter 1: Introduction to Insurance, STC

1.1. Introduction to insurance

1.2. Insurance classification

1.3. Insurance rules

1.4. Role of insurance

1.5. Insurance market in Vietnam

1.6. Insurance policy and Certificate of Insurance

Chapter 2: Risks in Logistics

2.1. Risks in Logistics services

2.2. Marine Risk Concept

2.3. Risk classification

Chapter 3: Loss and Damage in Sea Transport

3.1. Loss and Damage Concept

3.2. Loss and Damage classification

3.3. Cargo transported by Sea

3.4. The necessity for marine cargo insurance

3.5. Institute cargo clauses

3.6. Hull Insurance

3.7. P&I insurance

Chapter 4: Loss and Damage in Transport

4.1. Cargo Transported by Air

4.2. Cargo Transported by other modes

Chapter 5: Procuring Insurance: Contract, Purchasing, …

5.1. The procedure for buying insurance

5.2. The obligation of insured in case of loss

5.3. Survey

5.4. Payment & Refund

Chapter 6: Claiming & Indemnity Insurance

6.1. Claim documents

6.2. Indemnity

MODULE: AIR OPERATIONS (69 HOURS)

LEARNING OUTCOMES:

Part 1:

– Guide clients on the IATA rules and procedures for air freight shipments

– Arrange air cargo shipments in accordance with IATA rules and procedures

– Apply published rates and charges for air cargo shipments

– Complete air waybills accurately & Prepare shipments ready for carriage

Part 2:

– Apply the IATA Cargo Dangerous Goods Regulations correctly

– Identify the nine classes DGs & potential hidden hazards in cargo

– Recognize and identify dangerous goods packages by labels

– Understand limitations in transporting DGs & Recognize the documentation used for the transport of dangerous goods

– Understand regulations for storage and loading Dangerous Goods Packages

– Apply relevant emergency procedures for dangerous goods

Part 3:

– Understand what safety and security means in cargo transportation & supply chain operations

– Be aware of the security programs that have been established in different countries

– Acquire typical technologies and applications along supply chains’ links and nodes

Part 4:

– To gain overall knowledge about Vietnam Air Freight Industry and Market

– To acknowledge about the function of marketing and related needed terminologies as well as the application of marketing in Logistics, especially in Cargo Marketing

– To accomplish the Sales technique in Logistics Services in a big picture for the whole industry as well as focus on Customer Services in Air Freight Forwarding

CONTENT:

PART 1: CARGO INTRODUCTORY

Chapter 1: Industry Regulations

Chapter 2: The Air Cargo Agency

Chapter 3: World Geography

Chapter 4: Use of Guides

Chapter 5: Aircraft

Chapter 6: Handling Facilities

Chapter 7: Air Cargo Acceptance

Chapter 8: Cargo Booking Procedure

Chapter 9: Cargo Automation

Chapter 10: Air Cargo Freight and Charges

Chapter 11: The Airway Bill

PART 2: DANGEROUS GOODS REGULATIONS

Chapter 1: Applicability

Chapter 2: Limitations

Chapter 3: Classification

Chapter 4: Identification

Chapter 5: Marking and Labelling

Chapter 6: Documentation

Chapter 7: Acceptance

Chapter 8: Dangerous Goods Emergency Response

PART 3: CARGO SAFETY & SECURITY

Chapter 1: Introduction to Safety Management

Chapter 2: Introduction to Security Management

Chapter 3: Safety and Security in Air Cargo Environment

PART 4: SALES FOCUS ON AIR FREIGHT INDUSTRY

Chapter 1: Overview of Sales in Air Freight Industry

Chapter 2: Cargo Marketing

Chapter 3: Sales technique in Logistics Services – Market understanding

Chapter 4: Sales technique in Logistics Services – Customer understanding

MODULE: MULTIMODAL OPERATIONS (39 HOURS)

LEARNING OUTCOMES:

– Recognize types of marine container and transport infrastructure; understand service operations in container (Load type; Loading sequence; container checking); documentation and administration

CONTENT:

PART 1: RAIL

Chapter 1: Rail transportation

1.1. Definition

1.2. Types of rail

1.3. Types of gauge

1.4. Rail terminals

1.5. Trends of development

Chapter 2: Functions of rail transportation

2.1. Landbridge

2.2. Road – Rail

2.3. Rail and Seaports

2.4 Scale of Economics

Chapter 3: Legal framework for rail transportation

3.1. International Laws

3.2. Vietnam Railway

3.3. Role of Vietnam Rail in Transport

3.4. Case study: China-Europe ‘Silk road’

PART 2: VIETNAM CROSS-BORDER

Chapter 1: Introduction of cross border road freight

The Asia Road Network

Chapter 2: Equipment & guideline to loading

2.1. Truck Fleet & Driver

2.2. Equipment Operated in the ARN

2.3. Guidelines for Good Palletizing

2.4. Loading & Securing

Chapter 3: Vietnam borders with neighboring countries: Laos, Cambodia, China

3.1. Asian Economic Roads Corridor

3.2. Cross Border Trucking Overview

3.3. Routing Designs

3.4. Transport Documents for Cross Border Clearance – Laos

3.5. Legal Weight Limit (Total Gross Weight) – Laos PDR

3.6. Transport Documents for Cross Border Clearance – Cambodia

3.7. Legal Weight Limit (Total Gross Weight) – Cambodia

3.8. Transport Documents for Cross Border Clearance – China

3.9. Legal Weight Limit (Total Gross Weight) – China

3.10. Cross Border Road Freight Thailand – Vietnam

Chapter 4: Vietnam – Cambodia cross-border trucking service

4.1 Scope of Services

• Market Overview

• Export and Import Commodities to Cambodia

• Vietnam – Cambodia Connections

• Custom Clearance

• Road Vehicles

• Competition

• Subcontract

• Customer

4.2 Review

PART 3: INLAND WATERWAY

Chapter 1: Geography of inland waterway

1.1. European Inland Waterway

1.2. Vietnam Inland Waterway

Chapter 2: Types of barges used in Inland waterway carriage

2.1. Motor Barges

2.2. Towed Barges

2.3. Push Barges

2.4. European Inland Waterway – Classification of waterways

Chapter 3: Legal requirements of transport by inland waterway

3.1. European System

3.2. The Mannheim Convention – Rhine River

3.3. Shipping Waste Product Treaty

3.4. Guidelines and Regulations of the European Union

3.5. Sailing Hours and Resting Times

3.6. Legal Framework

3.7. Vietnam System

3.8. Vietnam Inland Waterway Administration

3.9. The Code of Vietnam Inland Waterway

3.10. Conditions for Carriage

3.11. Budapest CMNI Convention (1999)

3.12. Condition for the Transport of Dangerous Goods (AND)

Chapter 4: Waybills and accompanying documents

4.1. Charter Party

4.2. Waybill

4.3. Bill of Lading

Chapter 5: Determination of freight charges for inland waterway transport

5.1. Agreements/Conventions of Freight Charges

5.2. How Is Freightage Calculated?

PART 4: MULTIMODAL

Chapter 1: General knowledge of MT

1.1. Overview

1.2. Factors of MT

Chapter 2: Multimodal transport operator (MTO)

2.1. Freight Forwarder

2.2. Functions of MTO

2.3. Liabilities of MTO

2.4. Types of MTO

2.5. Document

Chapter 3: Typical MT systems

3.1. Containerization

3.2. MT System with Loading Unit

3.3. MT System without Loading Unit

3.4. Form of International Multimodal Transport Operation

3.5. Case Study: Laotian Garment Exporters

Chapter 4: Trends of logistics and supply chain

4.1. Trade Flows

4.2. 5 Major Current Trends of International Trade

4.3. 5 Major Future trends of International Trade

4.4. Logistics Outsourcing

MODULE: DESIGNING LOGISTICS SOLUTION (36 HOURS)

LEARNING OUTCOMES:

– To understand the need for outsourcing and the consideration for benefits and challanges when outsourcing for a project
– To comprehend the role of every single contract logistics when outsourcing a 3PL contractor within a project

– To acknowledge the value proposition in Logistics Service through cost and service optimization mindset
– To gain the overview of project management in Logistics Service
– To be able to identify the characteristics of a project and 3 main phases of a project

– To comprehend the skills needed to be a good member of the project management team
– To understand the logistics solution project approaches through: phased approach, problem definition, design, project realization, project schedule and roadmap evaluation
– To acknowledge the techniques needed in managing different phases of a project, including: planning a project, Initiating a project and Risks & Issues management.

CONTENT:

Chapter 1: Outsourcing and Contract Logistics

1.1. Outsourcing

• Reasons for outsourcing

• Considered factors in selecting Logistics Service Providers (LSPs)

• Benefit & Challenge of using 3rd-Party Logistics

• The framework for 3PL selection and Performance Management

• The future of Outsourcing

1.2. Contract Logistics

• Definition

• Role of third-party contractor

• Contract Logistics Services Offer

• What do customers want?

• Focus technique

• Why contract Logistics fails?

1.3. Value Proposition

• Value Proposition in Logistics Services

• Cost and Service Optimization mindset

• Segmentation in Logistics Services

Chapter 2: Fundamentals of Logistics Solution Project

2.1. Why Project Management?

• Introduction and definition

• The importance of Project in Logistics Services

• From Contract to Project

• External vs Internal Project

• Common Success/Unsuccess/Failure Factors

2.2. Characteristics of a Project

• Complexity

• Uniqueness

• Temporaries

• 3 main Phases: Planning – Execution – Control

• Resources-oriented

2.3. Skills needed in Project Management

• People Management – interpersonal communication

• Horizontal Management

• Technical skills

• Change Management

Chapter 3: Logistics Solution Project Approaches

3.1. Phased Approach

3.2. Problem Definition

• Data collection

• Actual situation analysis

• Description of the goals

• Project organization

3.3. Design

• Concept and alternative concept

• Budgeting and Cost calculation

• Implementation plan

• Closing design phase

3.4. Project Realization

• Activates

• Controlling

• Report

3.5. Project Schedule and roadmap evaluation

Chapter 4: Techniques in Managing a Project

4.1. Planning a Project

• Planning in Outline

• The role of Project Plan

• Key Players in Project Planning

– Internal resource deployment plan

– External resource acquisition plan

• Key Issues in Project Planning

4.2. Initiating a Project

• Initiating in Outline

• The relationship between Initiation and Planning

• The Schedule of milestones

4.3. Risk and issues Management

• Risk vs Issues

• Risk Management process

– Managing threats

– Risk control process

• Risk Management tools

– Risk register

– Risk report

• Issues

– Nature of issues

– Above-the-line and Below-the-line issues

– Issues Management process and tools

• ADD-IN ACTIVITIES

SINGAPORE LOGISTICS STUDY TRIP

*Learners whose pursue all 5 modules will have a field trip add-in activities in Singapore (Singapore Logistics Study Trip)

• ADD-IN ACTIVITIES

SINGAPORE
LOGISTICS STUDY TRIP

*Learners whose pursue all 5 modules will have a field trip add-in activities in Singapore (Singapore Logistics Study Trip)

• OUR EXPERTS

Mr. Thanh Nguyen

Deputy Director, Hong Ha Intl. Logistics

35 years of experience

• Former Managing Director, G.S.A International Sealandair Logistics

• Certified Trainer, FIATA

Mr. Alex Tran

Local Consultant, World Bank Group

31 years of experience

• Local Consultant, Asia Development Bank (ADV)

• Certified Trainer, FIATA

Ms. Lan Tran

Chief Agent, Konoike Rep. Office

22 years of experience

• Lecturer, Hoa Sen University

• Project Manager, GOL

Mr. Nhien Nguyen

Deputy Managing Director, Vector Aviation

19 years of experience

• Former Cargo Manager, China Souther Airlines (VN GSSA)

• Former Cargo Manager, Malaysia Airlines (VN GSSA)

Mr. Loc Truong

Deputy Director, Saigon Newport Corp.

19 years of experience

• Managing Director, Tan Cang STC

• Former Deputy Manager, Inlaco Saigon

Mr. Khanh Nguyen

Chairman, TPP Logistics & Trading

16 years of experience

• Certified Trainer, FIATA

• Former Business Development Manager, DHL Supply Chain Vietnam

Ms. Nghi Ho

Head of Business Development, DB Schenker

16 years of experience

• Supply Chain Operations Manager, DB Schenker

• Former Warehouse Manager, DB Schenker

Mr. Phuoc Ho

Transportation Manager, YCH Group

16 years of experience

• Former Transportation Manager, DB Schenker

• Former Head of Domestic Logistics, OOCL Logistics

Mr. Phat Huynh

Leader of Domestic Cargo (Sales & Services), Vietnam Airlines

16 years of experience

• Certified Instructor, International Air Transport Association (IATA)

• Former Leader of Air Cargo Supervisor, Vietnam Airlines

Ms. Hoa Luong

Sales Manager, GKDK Trading Import – Export

13 years of experience

• Certified Trainer, FIATA

• Former Business Development Manager, DHL Supply Chain Vietnam

Ms. Huyen Nguyen

Certified Instructor, IATA

11 years of experience

• IATA DGR Instructor & Shipping Lithium Battery by Air & IMO International Maritime Dangerous Goods, VILAS

Mr. Nam Nguyen

Customer Logistics Manager, FrieslandCampina

11 years of experience

• Former National Distribution cum Business Development Manager, Kuehne+Nagel Vietnam

MENTORS

Ms. Vo Thi Ha Nhi

Business Project Supervisor, Indo Trans Corporation

Mr. Bui Hai Dang

Supply Chain Specialist, Heineken Viet Nam

Ms. Nguyen Mai Huong

Consultant, Weave Services (SG) Pte. Ltd., (Singapore) – TAL Apparel Ltd.

Mr. Vu Duy Hieu

Sales, Westbound Team, CMA CGM

Mr. Trang Vo Thanh Nghiep

Marketing and sales department, KMTC Line Vietnam

Mr. Nguyen Hong Kong

Junior Field Sales, DB Schenker

Mr. Le Hong Minh

Networking Team-leader, G.S.A International Sealandair Logistics

Mr. Tran Bui Thien An

Sales Executive, Hoang Ha International Logistics JSC

Ms. Luong Bach Thao

Personal Assistant to General Director, Shiseido Comestic Vietnam

Mr. Vo Phuoc Huy

Coporate Account Manager, Expeditor

Mr. Le Hong Minh

Overseas Sales Manager, GSA

Mr. Nguyen Xuan Hieu

Regional Network Design & Planning, BOSCH

Ms. Do Thi Sang

DRP & MRP Planning Executive, Heineken

• OUR EXPERTS

Mr. Thanh Nguyen

Deputy Director, Hong Ha Intl. Logistics

35 years of experience

Mr. Alex Tran

Local Consultant, World Bank Group

31 years of experience

Ms. Lan Tran

Chief Agent, Konoike Rep. Office

22 years of experience

Mr. Nhien Nguyen

Deputy Managing Director, Vector Aviation

19 years of experience

• Former Managing Director, G.S.A International Sealandair Logistics

• Certified Trainer, FIATA

• Local Consultant, Asia Development Bank (ADV)

• Certified Trainer, FIATA

• Lecturer, Hoa Sen University

• Project Manager, GOL

• Former Cargo Manager, China Souther Airlines (VN GSSA)

• Former Cargo Manager, Malaysia Airlines (VN GSSA)

Mr. Loc Truong

Deputy Director, Saigon Newport Corp.

19 years of experience

Mr. Khanh Nguyen

Chairman, TPP Logistics & Trading

16 years of experience

Ms. Nghi Ho

Head of Business Development, DB Schenker

16 years of experience

Mr. Phuoc Ho

Transportation Manager, YCH Group

16 years of experience

• Managing Director, Tan Cang STC

• Former Deputy Manager, Inlaco Saigon

• Certified Trainer, FIATA

• Former Business Development Manager, DHL Supply Chain Vietnam

• Supply Chain Operations Manager, DB Schenker

• Former Warehouse Manager, DB Schenker

• Former Transportation Manager, DB Schenker

• Former Head of Domestic Logistics, OOCL Logistics

Mr. Phat Huynh

Leader of Domestic Cargo (Sales & Services), Vietnam Airlines

16 years of experience

Ms. Hoa Luong

Sales Manager, GKDK Trading Import – Export

13 years of experience

Ms. Huyen Nguyen

Certified Instructor, IATA

11 years of experience

Mr. Nam Nguyen

Customer Logistics Manager, FrieslandCampina

11 years of experience

• Certified Instructor, International Air Transport Association (IATA)

• Former Leader of Air Cargo Supervisor, Vietnam Airlines

• Certified Trainer, FIATA

• Former Business Development Manager, DHL Supply Chain Vietnam

• IATA DGR Instructor & Shipping Lithium Battery by Air & IMO International Maritime Dangerous Goods, VILAS

• Former National Distribution cum Business Development Manager, Kuehne+Nagel Vietnam

MENTORS

Mr. Vo Phuoc Huy

Coporate Account Manager, Expeditor

Mr. Le Hong Minh

Overseas Sales Manager, GSA

Mr. Nguyen Xuan Hieu

Regional Network Design & Planning, BOSCH

Ms. Do Thi Sang

DRP & MRP Planning Executive, Heineken

Ms. Vo Thi Ha Nhi

Business Project Supervisor, Indo Trans Corporation

Mr. Bui Hai Dang

Supply Chain Specialist, Heineken Viet Nam

Ms. Nguyen Mai Huong

Consultant, Weave Services (SG) Pte. Ltd., (Singapore) – TAL Apparel Ltd.

Mr. Vu Duy Hieu

Sales, Westbound Team, CMA CGM

Mr. Trang Vo Thanh Nghiep

Marketing and sales department, KMTC Line Vietnam

Mr. Nguyen Hong Kong

Junior Field Sales, DB Schenker

Mr. Le Hong Minh

Networking Team-leader, G.S.A International Sealandair Logistics

Mr. Tran Bui Thien An

Sales Executive, Hoang Ha International Logistics JSC

Ms. Luong Bach Thao

Personal Assistant to General Director, Shiseido Comestic Vietnam

• TUITION INFORMATION

• TUITION INFORMATION

VILAS DIPLOMA IN LOGISTICS SERVICES MANAGEMENT

	TUITION FEE (USD)	PRIOR TO
Phase 1	800	Before Module 1 starting date
Phase 2	800	2 months after Module 1 starting date
Phase 3	800	2 months after Phase 2
TOTAL	2,400 USD

* Upon completion of the first 4 Modules of the program, learners willing to earn “FIATA Diploma in Freight Forwarding” issued by FIATA shall expend the additonal fee of $300.

** By finishing Module 3: Air Operation, learners will earn “Cargo Introductory” certificate issued by VILAS (If learners purchase Examination permits from IATA (300$) & pass the exam, learners will receive the “Cargo Introductory” diploma issued and validated by IATA).

• PROGRAM INFORMATION

Training schedule: Every Monday – Wednesday – Friday from 6PM to 9PM.

Certification: Upon completion of the 5 modules in the program, participants will receive “VILAS Diploma in Logistics Services Management” certification.

REGISTER NOW

[OUR TRAINING SCHEDULE]

VILAS – Vietnam Logistics and Aviation School

Address:

11th Floor, Hai Au Building, 39B Truong Son Street, Ward 4, Tan Binh District, HCMC

Phone: 0934077677

Email: program@vilas.edu.vn

Register for more information:
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