TRAINING PROGRAM
VILAS Diploma in
Logistics Services Management
Duration: 297 Hours | Location: HCMC
Duration: 3 Days 2 Nights | Location: Singapore
*NOTICE: Learners can join each module individually. Please fill in our “Consulting Application Form” by click on “REGISTER NOW” or CALL US for further consulting process.
• PROGRAM OBJECTIVES
To understand the business aspects of Freight Forwarding and to describe the various the activities of a Forwarding company, along with approaching knowledge about Sea Transport, Air Transport under IATA standards and regulations, and Multimodal Transport;
To describe the role of the forwarder in Logistics activities and define Logistics systems as well as the main steps in a Logistics project;
To get acquainted with terms related to the supply chain management and all warehouse aspects in detailed operational functions;
To gain knowledge about customs procedures, customs tariff, goods classification as well as international conventions, customs objects and appeals via the practice of a preparation of customs declaration for shipments in Vietnam;
To accomplish an overall understanding about information technology application and operating system as well as the difference between types of information processes in the business environment in Logistics.
• COURSE ORGANIZATION
All topics comprise a mix of trainer’s sharing, case-studies, tutorials, exercises and structured discussions.
Participants are provided theoretical knowledge, practical experience and case study analysis in every single session.
In module 5, participants will complete projects & give presentation in front of class, thus gain diverse experience & understanding of company structure;
Field Trip: Singapore Logistics Study trip (PSA Port, Temasek Polytechnic, Singapore Logistics Association, Supply Chain City, Curtin University,…)
• PROGRAM CONTENT
MODULE
FOUNDATION OF LOGISTICS OPERATIONS
(87 HOURS)
LEARNING OUTCOMES
• Understand the importance roles of Logistics both in and outside the firms and in a supply chain, also the relationship with other important functions areas.
• Discuss various and different categories of Logistics Service Provider, and appreciate the roles of outsourcing in supply chain, also identify relationship challenges in managing process.
• Provide theoretical knowledge and practical experiences in the process of origin and destination services in both Sea and Air Freight Services
• Understand Import-Export process under 2 main packages: Incoterms-International Trade Contract-L/C and Customs Procedure/Clearance.
• Understand the importance role of Contract Logistics & Warehousing in Logistics system and identify the types warehousing facilities that exist.
• Examine factors relating to warehouse operations under focusing on warehouse design, labor in warehouse and components of cost in warehousing.
• Comprehend certain KPIS for enhancing customer service.
CONTENTS
• Defining Logistics
• The components of Logistics Services
• Sea and Air Freight Services
• Import – Export Procedures
• Warehousing
• Customer Services
MODULE
SEA OPERATIONS
(48 HOURS)
LEARNING OUTCOMES
• Perceive importance of sea transport in International Trade; identify kinds of commodity/cargo; generate marine transport geography; distinguish means of Sea Transportation; understand marine transport operations; documentation and cost.
• Recognize types of marine container and transport infrastructure; understand service operations in container (Load type; Loading sequence; container checking); documentation and administration
• Perceive Sea Transport Insurance in general with references to Vietnam Market and perceive risks in sea transport which lead to certain loss and damage to related parties. deal with simple insurance issues. Understand the role and functions of Insurance for cargo and vessel regarding to certain terms and trading conditions. Apply basic insurance in purchasing and claiming procedure.
CONTENTS
Transport
• Overview of Sea Transports
• Major Cargo Transported by Sea
• Marine Transport Geography
• Means of Sea Transport
• Marine Transport Operation
• Cost and Documentation
Maritime Container
• Introduction to Containerization
• Container Structure and Specification
• Infrastructure & Facilities
• Container Stuffing & Unstuffing
• Pricing and Quotation
• Container Physical Flow
• Documentation
Insurance
• Introduction to Insurance, STC
• Risks in Logistics
• Loss and Damage in Sea Transport
• Loss and Damage in Transport
• Procuring Insurance
• Claiming & Indemnity Insurance
MODULE
AIR OPERATIONS
(69 HOURS)
LEARNING OUTCOMES
Part 1:
• Guide clients on the IATA rules and procedures for air freight shipments
• Arrange air cargo shipments in accordance with IATA rules and procedures
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately & Prepare shipments ready for carriage
Part 2:
• Apply the IATA Cargo Dangerous Goods Regulations correctly
• Identify the nine classes DGs & potential hidden hazards in cargo
• Recognize and identify dangerous goods packages by labels
• Understand limitations in transporting DGs & Recognize the documentation used for the transport of dangerous goods
• Understand regulations for storage and loading Dangerous Goods Packages
• Apply relevant emergency procedures for dangerous goods
Part 3:
• Understand what safety and security means in cargo transportation & supply chain operations
• Be aware of the security programs that have been established in different countries
• Acquire typical technologies and applications along supply chains’ links and nodes
Part 4:
• To gain overall knowledge about Vietnam Air Freight Industry and Market
• To acknowledge about the function of marketing and related needed terminologies as well as the application of marketing in Logistics, especially in Cargo Marketing
• To accomplish the Sales technique in Logistics Services in a big picture for the whole industry as well as focus on Customer Services in Air Freight Forwarding
CONTENTS
Cargo Introductory
• Industry Regulations
• The Air Cargo Agency
• World Geography
• Use of Guides
• Aircraft
• Handling Facilities
• Air Cargo Acceptance
• Cargo Booking Procedure
• Cargo Automation
• Air Cargo Freight and Charges
• The Airway Bill
Dangerous Goods Regulations
• Applicability
• Limitations
• Classification
• Identification
• Marking and Labelling
• Documentation
• Acceptance
• Dangerous Goods
• Emergency Response
Cargo Safety & Security
• Introduction to Safety Management
• Introduction to Security Management
• Safety and Security in Air Cargo Environment
• Introduction to Safety Management
• Introduction to Security Management
• Safety and Security in Air Cargo Environment
Sales Focus On Air Freight Industry
• Overview of Sales in Air Freight Industry
• Cargo Marketing
• Sales technique in Logistics Services – Market understanding
• Sales technique in Logistics Services – Customer understanding
MODULE
MULTIMODAL OPERATIONS
(39 HOURS)
LEARNING OUTCOMES
• To gain overall knowledge about commonly used inland vehicles, regulations and transport documents of road movements as well as international road network (most important routes).
• To comprehend the overview of the legal aspects of carriage by rail as well as main technologies in rail transport and types of combined transport by rail.
• To systemize the knowledge, and adding related extensions about cross border transport, China-ASEA particularly via types of national policies.
• To acknowledge about the organizing process of inland waterway and related needed documents as well as the most common barges with their particularities, and finally the most important navigable waterways.
• To accomplish the tariff structure of all modes of transport via examples.
• To clearly understand about related concepts of International Multimodal Transport (IMT)
• To be able to explain the various risks, responsibilities and liabilities faced by the MTO and types of international conventions covering the transport of general cargoes and dangerous goods in the different modes of transports with its combinations
• To understand the executions of Import, Export and Transshipment via the IMT modes, as well as the definition of Project Forwarding and the needs of Alternative Transport Solutions.
CONTENTS:
Rail
• Rail transportation
• Functions of rail transportation
• Legal framework for rail transportation
Vietnam Cross-Border
• Introduction of cross border road freight
• Equipment & guideline to loading
• Vietnam borders with neighboring countries: Laos, Cambodia, China
• Vietnam – Cambodia cross-border trucking service
Inland Waterway
• Geography of inland waterway
• Types of barges used in Inland waterway carriage
• Legal requirements of transport by inland waterway
• Waybills and accompanying documents
• Determination of freight charges for inland waterway transport
Multimodal
• General knowledge of MT
• Multimodal transport operator (MTO)
• Typical MT systems
• Trends of logistics and supply chain
MODULE
DESIGNING LOGISTICS SOLUTION
(36 HOURS)
LEARNING OUTCOMES
• To understand the need for outsourcing and the consideration for benefits and challanges when outsourcing for a project
• To comprehend the role of every single contract logistics when outsourcing a 3PL contractor within a project
• To acknowledge the value proposition in Logistics Service through cost and service optimization mindset
• To gain the overview of project management in Logistics Service
• To be able to identify the characteristics of a project and 3 main phases of a project
• To comprehend the skills needed to be a good member of the project management team
• To understand the logistics solution project approaches through: phased approach, problem definition, design, project realization, project schedule and roadmap evaluation
• To acknowledge the techniques needed in managing different phases of a project, including: planning a project, Initiating a project and Risks & Issues management.
CONTENTS:
Outsourcing and Contract Logistics
• Outsourcing
• Contract Logistics
• Value Proposition
Fundamentals of Logistics Solution Project
• Why Project Management?
• Characteristics of a Project
• Skills needed in Project Management
Logistics Solution Project Approaches
• Phased Approach
• Problem Definition
• Design
• Project Realization
• Project Schedule and roadmap evaluation
Techniques in Managing a Project
• Planning a Project
• Initiating a Project
• Risk and issues Management
• ADD-IN ACTIVITIES
SINGAPORE LOGISTICS STUDY TRIP
*Learners whose pursue all 5 modules will have a field trip add-in activities in Singapore (Singapore Logistics Study Trip)
• ADD-IN ACTIVITIES
SINGAPORE LOGISTICS STUDY TRIP
*Learners whose pursue all 5 modules will have a field trip add-in activities in Singapore (Singapore Logistics Study Trip)
• OUR EXPERTS
Mr. Thanh Nguyen
Deputy Director, Hong Ha Intl. Logistics
30 years of experience
• Former Managing Director, G.S.A International Sealandair Logistics
• Certified Trainer, FIATA
Mr. Alex Tran
Academic Advisory Board, VILAS
20 years of experience
• Local Consultant, World Bank Group
• Local Consultant, Asia Development Bank (ADV)
Ms.Tran Thi Truc Lan
Lecturer, Hoa Sen University
23 years of experience
• Chief Agent, Konoike Rep. Office
• Project Manager, GOL
Ms. Nghi Ho
Head of Business Development, DB Schenker
16 years of experience
• Supply Chain Operations Manager, DB Schenker
• Former Warehouse Manager, DB Schenker
Ms. Dang Thi Bich Hoai
Visiting lecturer, Tomyong HQ, Guildford UK
22 years of experience
• …
Ms. Nguyen Thi Huyen Tran
Lecturer, Foreign Trade University
16 years of experience
• …
Mr. Ho Linh Phuoc
Transportation Manager, YCH Group
16 years of experience
• Former Transportation Manager, DB Schenker
• Former Head of Domestic Logistics, OOCL Logistics
Mr. Huynh Minh Phat
Leader of Domestic Cargo (Sales & Services), Vietnam Airlines
16 years of experience
• Certified Instructor, International Air Transport Association (IATA)
• Former Leader of Air Cargo Supervisor, Vietnam Airlines
Mr. Tony Allais
IATA Instructor Aviation Service, Logistics and Warehousing
13 years of experience
• Former Head of Technical Courses | Sterling Campus Singapore
• Former Duty Manager | Changi International Airport Services
Ms. Nguyen Vu Dan Khuyen
Business Development & Solution Manager, Gemadept Logistics
12 years of experience
• …
Mr. Pham Thanh Quang
Senior Product Manager, Lazada Regional Techhub
12 years of experience
• Head of Retail, DHL ecommerce
• Manager Input Operation, Nielsen Vietnam
Ms. Nguyen Le Huyen
Certified Instructor, IATA
11 years of experience
• IATA DGR Instructor & Shipping Lithium Battery by Air & IMO International Maritime Dangerous Goods, VILAS
MENTORS
Ms. Vo Thi Ha Nhi
Business Project Supervisor, Indo Trans Corporation
Mr. Bui Hai Dang
Supply Chain Specialist, Heineken Viet Nam
Ms. Nguyen Mai Huong
Consultant, Weave Services (SG) Pte. Ltd., (Singapore) – TAL Apparel Ltd.
Mr. Vu Duy Hieu
Sales, Westbound Team, CMA CGM
Mr. Trang Vo Thanh Nghiep
Marketing and sales department, KMTC Line Vietnam
Mr. Nguyen Hong Kong
Junior Field Sales, DB Schenker
Mr. Le Hong Minh
Networking Team-leader, G.S.A International Sealandair Logistics
Mr. Tran Bui Thien An
Sales Executive, Hoang Ha International Logistics JSC
Ms. Luong Bach Thao
Personal Assistant to General Director, Shiseido Comestic Vietnam
Mr. Vo Phuoc Huy
Coporate Account Manager, Expeditor
Mr. Le Hong Minh
Overseas Sales Manager, GSA
Mr. Nguyen Xuan Hieu
Regional Network Design & Planning, BOSCH
Ms. Do Thi Sang
DRP & MRP Planning Executive, Heineken
• OUR EXPERTS
Mr. Thanh Nguyen
Deputy Director, Hong Ha Intl. Logistics
30 years of experience
Mr. Alex Tran
Academic Advisory Board, VILAS
20 years of experience
Ms.Tran Thi Truc Lan
Lecturer, Hoa Sen University
23 years of experience
Ms. Dang Thi Bich Hoai
Visiting lecturer, Tomyong HQ, Guildford UK
22 years of experience
• Former Managing Director, G.S.A International Sealandair Logistics
• Certified Trainer, FIATA
• Local Consultant, World Bank Group
• Local Consultant, Asia Development Bank (ADV)
• Chief Agent, Konoike Rep. Office
• Project Manager, GOL
• …
Ms. Nghi Ho
Head of Business Development, DB Schenker
16 years of experience
Ms. Nguyen Thi Huyen Tran
Lecturer, Foreign Trade University
16 years of experience
Mr. Ho Linh Phuoc
Transportation Manager, YCH Group
16 years of experience
Mr. Huynh Minh Phat
Leader of Domestic Cargo (Sales & Services), Vietnam Airlines
16 years of experience
• Supply Chain Operations Manager, DB Schenker
• Former Warehouse Manager, DB Schenker
• …
• Former Transportation Manager, DB Schenker
• Former Head of Domestic Logistics, OOCL Logistics
• Certified Instructor, International Air Transport Association (IATA)
• Former Leader of Air Cargo Supervisor, Vietnam Airlines
Mr. Tony Allais
IATA Instructor Aviation Service, Logistics and Warehousing
13 years of experience
Ms. Nguyen Vu Dan Khuyen
Business Development & Solution Manager, Gemadept Logistics
12 years of experience
Mr. Pham Thanh Quang
Senior Product Manager, Lazada Regional Techhub
12 years of experience
Ms. Nguyen Le Huyen
Certified Instructor, IATA
11 years of experience
• Former Head of Technical Courses | Sterling Campus Singapore
• Former Duty Manager | Changi International Airport Services
• …
• Head of Retail, DHL ecommerce
• Manager Input Operation, Nielsen Vietnam
• IATA DGR Instructor & Shipping Lithium Battery by Air & IMO International Maritime Dangerous Goods, VILAS
Mr. Vo Phuoc Huy
Corporate Account Manager, Expeditor VietNam Co
25 years of experience
Mr. Le Thanh Trung
Lecturer, Saigon Technology College
11 years of experience
Ms. Nguyen Ngoc Trang
Lecturer, College of Foreign Economic Relation
9 years of experience
• …
• …
• …
Mr. Vo Phuoc Huy
Coporate Account Manager, Expeditor
Mr. Le Hong Minh
Overseas Sales Manager, GSA
Mr. Nguyen Xuan Hieu
Regional Network Design & Planning, BOSCH
Ms. Do Thi Sang
DRP & MRP Planning Executive, Heineken
Ms. Vo Thi Ha Nhi
Business Project Supervisor, Indo Trans Corporation
Mr. Bui Hai Dang
Supply Chain Specialist, Heineken Viet Nam
Ms. Nguyen Mai Huong
Consultant, Weave Services (SG) Pte. Ltd., (Singapore) – TAL Apparel Ltd.
Mr. Vu Duy Hieu
Sales, Westbound Team, CMA CGM
Mr. Trang Vo Thanh Nghiep
Marketing and sales department, KMTC Line Vietnam
Mr. Nguyen Hong Kong
Junior Field Sales, DB Schenker
Mr. Le Hong Minh
Networking Team-leader, G.S.A International Sealandair Logistics
Mr. Tran Bui Thien An
Sales Executive, Hoang Ha International Logistics JSC
Ms. Luong Bach Thao
Personal Assistant to General Director, Shiseido Comestic Vietnam
• TUITION INFORMATION
VILAS DIPLOMA IN LOGISTICS SERVICES MANAGEMENT
| TUITION FEE (USD) | PRIOR TO | |
| Phase 1 | 900 | Before Module 1 starting date |
| Phase 2 | 900 | 2 months after Module 1 starting date |
| Phase 3 | 900 | 2 months after Phase 2 |
| TOTAL | 2,700 USD | |
* By finishing Module 3: Air Operation, learners will earn “Cargo Introductory” certificate issued by VILAS (If learners purchase Examination permits from IATA & pass the exam, learners will receive the “Cargo Introductory” diploma issued and validated by IATA).
• PROGRAM INFORMATION
Training schedule: Every Monday – Wednesday – Friday from 6PM to 9PM.
Certification: Upon completion of the 5 modules in the program, participants will receive “VILAS Diploma in Logistics Services Management” certification & “FIATA Diploma in Freight Forwarding” issued and validated by The International Federation of Freight Forwarders Associations (FIATA).
REGISTER NOW
VILAS – Vietnam Logistics and Aviation School
Address:
11th Floor, Hai Au Building, 39B Truong Son Street, Ward 4, Tan Binh District, HCMC
Phone: 0934077677
Email: program@vilas.edu.vn
Register for more information:
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