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LOGISTICS TRAINING PROGRAMS

VILAS Diploma in Logistics Services Management

VILAS DIPLOMA in
LOGISTICS SERVICES MANAGEMENT

Duration: 297 Hours | Location: HCMC

Duration: 3 Days 2 Nights | Location: Singapore

VILAS DIPLOMA in LOGISTICS SERVICES MANAGEMENT

Duration: 297 Hours | Location: HCMC

Duration: : 3 Days 2 Nights | Location: Singapore

 BASIC INFORMATION

MODULE:

FOUNDATION OF LOGISTICS OPERATIONS

(87 hours)

MODULE:

SEA OPERATIONS

(48 hours)

MODULE:

AIR OPERATIONS 

(69 hours)

MODULE:

MULTIMODAL OPERATIONS

(39 hours)

MODULE:

DESIGNING LOGISTICS SOLUTION 

(36 hours)

ADD-IN ACTIVITIES:

SINGAPORE LOGISTICS STUDY TRIP

(3 Days 2 Nights)

*NOTICE: Learners can join each module individually. Please fill in our “Consulting Application Form” by click on “REGISTER NOW” or CALL US for further consulting process.

 PROGRAM OBJECTIVES

To understand the business aspects of Freight Forwarding and to describe the various the activities of a Forwarding company, along with approaching knowledge about Sea Transport, Air Transport under IATA standards and regulations, and Multimodal Transport;

To describe the role of the forwarder in Logistics activities and define Logistics systems as well as the main steps in a Logistics project;

To get acquainted with terms related to the supply chain management and all warehouse aspects in detailed operational functions;

To gain knowledge about customs procedures, customs tariff, goods classification as well as international conventions, customs objects and appeals via the practice of a preparation of customs declaration for shipments in Vietnam;

To accomplish an overall understanding about information technology application and operating system as well as the difference between types of information processes in the business environment in Logistics.

 COURSE ORGANIZATION

All topics comprise a mix of trainer’s sharing, case-studies, tutorials, exercises and structured discussions.

Participants are provided theoretical knowledge, practical experience and case study analysis in every single session.

In module 5, participants will complete projects & give presentation in front of class, thus gain diverse experience & understanding of company structure;

Field Trip: Singapore Logistics Study trip (PSA Port, Temasek Polytechnic, Singapore Logistics Association, Supply Chain City, Curtin University,…)

 PROGRAM CONTENT

MODULE

FOUNDATION OF LOGISTICS OPERATIONS

(87 HOURS)

LEARNING OUTCOMES

• Understand the importance roles of Logistics both in and outside the firms and in a supply chain, also the relationship with other important functions areas.

• Discuss various and different categories of Logistics Service Provider, and appreciate the roles of outsourcing in supply chain, also identify relationship challenges in managing process.

• Provide theoretical knowledge and practical experiences in the process of origin and destination services in both Sea and Air Freight Services 

• Understand Import-Export process under 2 main packages: Incoterms-International Trade Contract-L/C and Customs Procedure/Clearance.

• Understand the importance role of Contract Logistics & Warehousing in Logistics system and identify the types warehousing facilities that exist.

• Examine factors relating to warehouse operations under focusing on warehouse design, labor in warehouse and components of cost in warehousing.

• Comprehend certain KPIS for enhancing customer service.

CONTENTS

• Defining Logistics

• The components of Logistics Services

• Sea and Air Freight Services

• Import – Export Procedures

• Warehousing

• Customer Services

MODULE

SEA OPERATIONS

(48 HOURS)

LEARNING OUTCOMES

• Perceive importance of sea transport in International Trade; identify kinds of commodity/cargo; generate marine transport geography; distinguish means of Sea Transportation; understand marine transport operations; documentation and cost.

• Recognize types of marine container and transport infrastructure; understand service operations in container (Load type; Loading sequence; container checking); documentation and administration

• Perceive Sea Transport Insurance in general with references to Vietnam Market and perceive risks in sea transport which lead to certain loss and damage to related parties. deal with simple insurance issues. Understand the role and functions of Insurance for cargo and vessel regarding to certain terms and trading conditions. Apply basic insurance in purchasing and claiming procedure. 

CONTENTS

Transport

• Overview of Sea Transports

• Major Cargo Transported by Sea

• Marine Transport Geography

• Means of Sea Transport

• Marine Transport Operation

• Cost and Documentation

Maritime Container

• Introduction to Containerization

• Container Structure and Specification

• Infrastructure & Facilities

• Container Stuffing & Unstuffing 

• Pricing and Quotation

• Container Physical Flow

• Documentation

Insurance

• Introduction to Insurance, STC

• Risks in Logistics

• Loss and Damage in Sea Transport

• Loss and Damage in Transport 

• Procuring Insurance

• Claiming & Indemnity Insurance

MODULE

AIR OPERATIONS

(69 HOURS)

LEARNING OUTCOMES

Part 1:

• Guide clients on the IATA rules and procedures for air freight shipments

• Arrange air cargo shipments in accordance with IATA rules and procedures

• Apply published rates and charges for air cargo shipments

• Complete air waybills accurately & Prepare shipments ready for carriage

Part 2:

• Apply the IATA Cargo Dangerous Goods Regulations correctly

• Identify the nine classes DGs & potential hidden hazards in cargo

• Recognize and identify dangerous goods packages by labels

• Understand limitations in transporting DGs & Recognize the documentation used for the transport of dangerous goods

• Understand regulations for storage and loading Dangerous Goods Packages

• Apply relevant emergency procedures for dangerous goods

Part 3:

• Understand what safety and security means in cargo transportation & supply chain operations

• Be aware of the security programs that have been established in different countries

• Acquire typical technologies and applications along supply chains’ links and nodes

Part 4:

• To gain overall knowledge about Vietnam Air Freight Industry and Market

• To acknowledge about the function of marketing and related needed terminologies as well as the application of marketing in Logistics, especially in Cargo Marketing

• To accomplish the Sales technique in Logistics Services in a big picture for the whole industry as well as focus on Customer Services in Air Freight Forwarding

CONTENTS

Cargo Introductory

• Industry Regulations

• The Air Cargo Agency

• World Geography

• Use of Guides

• Aircraft

• Handling Facilities

• Air Cargo Acceptance

• Cargo Booking Procedure

• Cargo Automation

• Air Cargo Freight and Charges

• The Airway Bill

Dangerous Goods Regulations

• Applicability

• Limitations

• Classification

• Identification

• Marking and Labelling

• Documentation

• Acceptance

• Dangerous Goods

• Emergency Response

Cargo Safety & Security

• Introduction to Safety Management

• Introduction to Security Management

• Safety and Security in Air Cargo Environment

• Introduction to Safety Management

• Introduction to Security Management

• Safety and Security in Air Cargo Environment

Sales Focus On Air Freight Industry

• Overview of Sales in Air Freight Industry

• Cargo Marketing 

• Sales technique in Logistics Services – Market understanding 

• Sales technique in Logistics Services – Customer understanding

MODULE

MULTIMODAL OPERATIONS

(39 HOURS)

LEARNING OUTCOMES

• Perceive importance of sea transport in International Trade; identify kinds of commodity/cargo; generate marine transport geography; distinguish means of Sea Transportation; understand marine transport operations; documentation and cost.

• Recognize types of marine container and transport infrastructure; understand service operations in container (Load type; Loading sequence; container checking); documentation and administration

• Perceive Sea Transport Insurance in general with references to Vietnam Market and perceive risks in sea transport which lead to certain loss and damage to related parties. deal with simple insurance issues. Understand the role and functions of Insurance for cargo and vessel regarding to certain terms and trading conditions. Apply basic insurance in purchasing and claiming procedure. 

CONTENTS:

Rail

• Rail transportation

• Functions of rail transportation

• Legal framework for rail transportation

Vietnam Cross-Border

• Introduction of cross border road freight

• Equipment & guideline to loading

• Vietnam borders with neighboring countries: Laos, Cambodia, China

• Vietnam – Cambodia cross-border trucking service

Inland Waterway

• Geography of inland waterway

• Types of barges used in Inland waterway carriage

• Legal requirements of transport by inland waterway

• Waybills and accompanying documents

• Determination of freight charges for inland waterway transport

Multimodal

• General knowledge of MT

• Multimodal transport operator (MTO)

• Typical MT systems

• Trends of logistics and supply chain 

MODULE

DESIGNING LOGISTICS SOLUTION

(36 HOURS)

LEARNING OUTCOMES

• To understand the need for outsourcing and the consideration for benefits and challanges when outsourcing for a project

• To comprehend the role of every single contract logistics when outsourcing a 3PL contractor within a project

• To acknowledge the value proposition in Logistics Service through cost and service optimization mindset
• To gain the overview of project management in Logistics Service
• To be able to identify the characteristics of a project and 3 main phases of a project

• To comprehend the skills needed to be a good member of the project management team
• To understand the logistics solution project approaches through: phased approach, problem definition, design, project realization, project schedule and roadmap evaluation
• To acknowledge the techniques needed in managing different phases of a project, including: planning a project, Initiating a project and Risks & Issues management.

CONTENTS:

Outsourcing and Contract Logistics 

• Outsourcing

• Contract Logistics 

• Value Proposition

Fundamentals of Logistics Solution Project

• Why Project Management?

• Characteristics of a Project 

• Skills needed in Project Management

Logistics Solution Project Approaches

• Phased Approach

• Problem Definition

• Design

• Project Realization

• Project Schedule and roadmap evaluation

Techniques in Managing a Project 

• Planning a Project

• Initiating a Project 

• Risk and issues Management 

 ADD-IN ACTIVITIES

SINGAPORE LOGISTICS STUDY TRIP

*Learners whose pursue all 5 modules will have a field trip add-in activities in Singapore (Singapore Logistics Study Trip)

 ADD-IN ACTIVITIES

SINGAPORE
LOGISTICS STUDY TRIP

*Learners whose pursue all 5 modules will have a field trip add-in activities in Singapore (Singapore Logistics Study Trip)

 OUR EXPERTS

Mr. Thanh Nguyen

Deputy Director, Hong Ha Intl. Logistics

35 years of experience

• Former Managing Director, G.S.A International Sealandair Logistics

• Certified Trainer, FIATA

Mr. Alex Tran

Academic Advisory Board, VILAS

34 years of experience

• Local Consultant, World Bank Group

 Local Consultant, Asia Development Bank (ADV)

Ms.Tran Thi Truc Lan

Lecturer, Hoa Sen University 

23 years of experience

• Chief Agent, Konoike Rep. Office 

• Project Manager, GOL

Ms. Nghi Ho

Head of Business Development, DB Schenker

16 years of experience

• Supply Chain Operations Manager, DB Schenker

• Former Warehouse Manager, DB Schenker

Ms. Dang Thi Bich Hoai

Visiting lecturer, Tomyong HQ, Guildford UK

22 years of experience

• …

Ms. Nguyen Thi Huyen Tran

Lecturer, Foreign Trade University

16 years of experience

• …

Mr. Ho Linh Phuoc

Transportation Manager, YCH Group

16 years of experience

• Former Transportation Manager, DB Schenker

• Former Head of Domestic Logistics, OOCL Logistics

Mr. Huynh Minh Phat

Leader of Domestic Cargo (Sales & Services), Vietnam Airlines

16 years of experience

• Certified Instructor, International Air Transport Association (IATA)

• Former Leader of Air Cargo Supervisor, Vietnam Airlines

Mr. Tony Allais

IATA Instructor Aviation Service, Logistics and Warehousing

13 years of experience

• Former Head of Technical Courses | Sterling Campus Singapore

• Former Duty Manager | Changi International Airport Services

Ms. Nguyen Vu Dan Khuyen

Business Development & Solution Manager, Gemadept Logistics

12 years of experience

• …

Mr. Pham Thanh Quang

Senior Product Manager, Lazada Regional Techhub

12 years of experience

• Head of Retail, DHL ecommerce

• Manager Input Operation, Nielsen Vietnam

Ms. Nguyen Le Huyen

Certified Instructor, IATA

11 years of experience

• IATA DGR Instructor & Shipping Lithium Battery by Air & IMO International Maritime Dangerous Goods, VILAS

MENTORS

Ms. Vo Thi Ha Nhi

Business Project Supervisor, Indo Trans Corporation

Mr. Bui Hai Dang

Supply Chain Specialist, Heineken Viet Nam

Ms. Nguyen Mai Huong

Consultant, Weave Services (SG) Pte. Ltd., (Singapore) – TAL Apparel Ltd.

Mr. Vu Duy Hieu

Sales, Westbound Team, CMA CGM

Mr. Trang Vo Thanh Nghiep

Marketing and sales department, KMTC Line Vietnam

Mr. Nguyen Hong Kong

Junior Field Sales, DB Schenker

Mr. Le Hong Minh

Networking Team-leader, G.S.A International Sealandair Logistics

Mr. Tran Bui Thien An

Sales Executive, Hoang Ha International Logistics JSC

Ms. Luong Bach Thao

Personal Assistant to General Director, Shiseido Comestic Vietnam

Mr. Vo Phuoc Huy

Coporate Account Manager, Expeditor

Mr. Le Hong Minh

Overseas Sales Manager, GSA

Mr. Nguyen Xuan Hieu

Regional Network Design & Planning, BOSCH

Ms. Do Thi Sang

DRP & MRP Planning Executive, Heineken

 OUR EXPERTS

Mr. Thanh Nguyen

Deputy Director, Hong Ha Intl. Logistics

35 years of experience

Mr. Alex Tran

Academic Advisory Board, VILAS

34 years of experience

Ms.Tran Thi Truc Lan

Lecturer, Hoa Sen University 

23 years of experience

Ms. Dang Thi Bich Hoai

Visiting lecturer, Tomyong HQ, Guildford UK

22 years of experience

• Former Managing Director, G.S.A International Sealandair Logistics

• Certified Trainer, FIATA

• Local Consultant, World Bank Group

 Local Consultant, Asia Development Bank (ADV)

• Chief Agent, Konoike Rep. Office 

• Project Manager, GOL

• …

Ms. Nghi Ho

Head of Business Development, DB Schenker

16 years of experience

Ms. Nguyen Thi Huyen Tran

Lecturer, Foreign Trade University

16 years of experience

Mr. Ho Linh Phuoc

Transportation Manager, YCH Group

16 years of experience

Mr. Huynh Minh Phat

Leader of Domestic Cargo (Sales & Services), Vietnam Airlines

16 years of experience

• Supply Chain Operations Manager, DB Schenker

• Former Warehouse Manager, DB Schenker

• …

• Former Transportation Manager, DB Schenker

• Former Head of Domestic Logistics, OOCL Logistics

• Certified Instructor, International Air Transport Association (IATA)

• Former Leader of Air Cargo Supervisor, Vietnam Airlines

Mr. Tony Allais

IATA Instructor Aviation Service, Logistics and Warehousing

13 years of experience

Ms. Nguyen Vu Dan Khuyen

Business Development & Solution Manager, Gemadept Logistics

12 years of experience

Mr. Pham Thanh Quang

Senior Product Manager, Lazada Regional Techhub

12 years of experience

Ms. Nguyen Le Huyen

Certified Instructor, IATA

11 years of experience

• Former Head of Technical Courses | Sterling Campus Singapore

• Former Duty Manager | Changi International Airport Services

• …

• Head of Retail, DHL ecommerce

• Manager Input Operation, Nielsen Vietnam

• IATA DGR Instructor & Shipping Lithium Battery by Air & IMO International Maritime Dangerous Goods, VILAS

Mr. Vo Phuoc Huy

Corporate Account Manager, Expeditor VietNam Co

25 years of experience

Mr. Le Thanh Trung

Lecturer, Saigon Technology College

11 years of experience

Ms. Nguyen Ngoc Trang

Lecturer, College of Foreign Economic Relation

9 years of experience

• …

• …

• …

MENTORS

Mr. Vo Phuoc Huy

Coporate Account Manager, Expeditor

Mr. Le Hong Minh

Overseas Sales Manager, GSA

Mr. Nguyen Xuan Hieu

Regional Network Design & Planning, BOSCH

Ms. Do Thi Sang

DRP & MRP Planning Executive, Heineken

Ms. Vo Thi Ha Nhi

Business Project Supervisor, Indo Trans Corporation

Mr. Bui Hai Dang

Supply Chain Specialist, Heineken Viet Nam

Ms. Nguyen Mai Huong

Consultant, Weave Services (SG) Pte. Ltd., (Singapore) – TAL Apparel Ltd.

Mr. Vu Duy Hieu

Sales, Westbound Team, CMA CGM

Mr. Trang Vo Thanh Nghiep

Marketing and sales department, KMTC Line Vietnam

Mr. Nguyen Hong Kong

Junior Field Sales, DB Schenker

Mr. Le Hong Minh

Networking Team-leader, G.S.A International Sealandair Logistics

Mr. Tran Bui Thien An

Sales Executive, Hoang Ha International Logistics JSC

Ms. Luong Bach Thao

Personal Assistant to General Director, Shiseido Comestic Vietnam

 TUITION INFORMATION

VILAS DIPLOMA IN LOGISTICS SERVICES MANAGEMENT 

 TUITION FEE (USD)PRIOR TO
Phase 1900 Before Module 1 starting date
Phase 29002 months after Module 1 starting date
Phase 39002 months after Phase 2
TOTAL2,700 USD

* By finishing Module 3: Air Operation, learners will earn “Cargo Introductory” certificate issued by VILAS (If learners purchase Examination permits from IATA & pass the exam, learners will receive the “Cargo Introductory” diploma issued and validated by IATA).

 PROGRAM INFORMATION

Training schedule: Every Monday – Wednesday – Friday from 6PM to 9PM.

Certification: Upon completion of the 5 modules in the program, participants will receive “VILAS Diploma in Logistics Services Management” certification & “FIATA Diploma in Freight Forwarding” issued and validated by The International Federation of Freight Forwarders Associations (FIATA).

VILAS – Vietnam Logistics and Aviation School

Address:

11th Floor, Hai Au Building, 39B Truong Son Street, Ward 4, Tan Binh District, HCMC

Phone: 0934077677

Email: program@vilas.edu.vn

Register for more information:
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