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Advanced Training Program Series For Top 25 (Program: Communication Skill)

ADVANCED TRAINING PROGRAM SERIES 

FOR TOP 25

(Program: Communication Skill)

Communication Skill is one of the most basic skill that an employee can possess, yet they remain the most sought-after by recruiters, who are looking for candidates that can communicate, negotiate and confidently deal with customers.

At Advanced Training Program Series, we are not only develop students’ expertise but also provide you with the fundamental of soft skills, how they work, and how you can make them work for you.

LEARNING OUTCOMES

Learn the definition, stakes and levers of the communication.

Discover tools and tips to improve your communication.

Communication methods in different business case studies.

Upturn in your productivity and teamwork.

CLASS ORGANIZATION

Trainer’s sharing

Case-studies

Exercises

Structured discussions.

ADVANCED TRAINING PROGRAM SERIES FOR TOP 25

(Program: Communication Skill)

Communication Skill is one of the most basic skill that an employee can possess, yet they remain the most sought-after by recruiters, who are looking for candidates that can communicate, negotiate and confidently deal with customers.

At Advanced Training Program Series, we are not only develop students’ expertise but also provide you with the fundamental of soft skills, how they work, and how you can make them work for you

LEARNING OUTCOMES

Learn the definition, stakes and levers of the communication.

Discover tools and tips to improve your communication.

Communication methods in different business case studies.

Upturn in your productivity and teamwork.

CLASS ORGANIZATION

Trainer’s sharing

Case-studies

Exercises

Structured discussions.

PROGRAM CONTENT

Chapter 1: Definition, stakes and levers of the communication

 Communication definition & stakes:

– Sharing a common message
– Transmitter
– Receiver

Levers of communication:

– Attitude – NON VERBAL
– Oral expression – PARA-VERBAL,
– Words – VERBAL

Purpose of communication:

– Daily conversation
– Business purpose

Chapter 2: Tips & tools to improve my communication

• Tips of efficient communication
Tools of efficient communication

– Articulation
– Intonation
– Diction
– Silences

Chapter 3: Practice in business case studies: Group work

Chapter 4: Conclusion & assessment

PROGRAM CONTENT

Chapter 1: Definition, stakes and levers of the communication

 Communication definition & stakes:

– Sharing a common message
– Transmitter
– Receiver

Levers of communication:

– Attitude – NON VERBAL
– Oral expression – PARA-VERBAL,
– Words – VERBAL

Purpose of communication:

– Daily conversation
– Business purpose

Chapter 2: Tips & tools to improve my communication

• Tips of efficient communication
Tools of efficient communication

– Articulation
– Intonation
– Diction
– Silences

Chapter 3: Practice in business case studies: Group work

Chapter 4: Conclusion & assessment

TRAINER

TRAINER

Ms. Le Thanh Thuy

Production Team Manager | Decathlon Vietnam

Decathlon is a French sporting goods retailer.

With over 1500 stores in 49 countries, it is the largest sporting goods retailer in the world.

Decathlon Group also owns over 20 brands. Each brand represents a different sport or group of sports, with a dedicated product development and design team.

 

Learn more about us!!!